Contact us
We read every message. The fastest way to reach us is email — we usually reply within two business days.
Support & feedback
For help with your account, billing, or anything that isn’t working as expected, email support@proloquent.com. Include your account email and, where it helps, a link to the result or practice item in question.
For coaching centres & institutions
We work with tutors, coaching centres, and schools preparing candidates for LanguageCert. If you’d like bulk access, cohort tracking, or a partnership, email support@proloquent.com with a note about your organisation and how many learners you support.
Press & everything else
Press enquiries, security disclosures, and data requests are all welcome at the same address — support@proloquent.com.